Privacy Policy

Retailers' privacy is our priority

Last Updated: October 14, 2013

This is the Privacy Policy for the SnapRetail website (currently located at www.snapretail.com) and any and all other sites owned, operated and/or managed by SnapRetail, LLC, a Delaware limited liability company (referred to as "SnapRetail"). SnapRetail values your trust and understands that you may be concerned about how your personal information may be used and shared. We are committed to protecting your privacy online. Please read the following to learn what information we collect from you and about you (a "User") and how we use that information. If we collect information about you from a Vendor or a Retailer participating in SnapRetail Services, that Vendor or Retailer shall be referred to herein as a "Partner").

This statement describes our privacy practices and how we collect and use information. By visiting www.snapretail.com or any other website operated and managed by SnapRetail (collectively, the "Site"), you are accepting the practices described in this notice.

What Personal Information is collected by the Site?

  • Personal Information You Provide about Yourself

  • We receive and collect information that you submit on this Site or provide us in any other way ("Your Personal Information").  We use Your Personal Information to provide Users with a more personalized experience, to respond to User requests, and to communicate with Users, to provide products and services to Users, administer sweepstakes and contests, enhance the operation of the Site, improve our marketing and promotional efforts, analyze Site use, improve our product and service offers, and to tailor User experience with third parties as provided in this Privacy Policy.  For example, if you send our customer service an e-mail, we may use your comments and feedback to tell others about our services, and may post your comment in our marketing materials or on our Site.  Your comments may contain personal information such as your name, we will obtain consent from you to post your name along with your comment prior to posting your comment for public view.  In addition, if you use our Site to send information or a product to another person, we may store your personal information.  We may also use Personal Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, including any applicable Terms and Conditions and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities.

  • Personal Information You Provide about Others

  • Some of the services on our Site may require you to submit on this Site or provide in any other way the personal information of third parties (the "Personal Information of Others") in order for those services to properly function.  These third parties may include, without limitation, friends, consumers, retailers, vendors, etc.  For example, if you are a retailer or retail representative, you will need to input the Personal Information of Others into Site tools such as the eMarketing Platform in order to utilize some of the functions of the eMarketing Platform.  This Privacy Policy also governs any such Personal Information of Others you submit on this Site or provide in any other way.  If you submit on this Site or provide in any other way the Personal Information of Others, you represent and warrant that you have the appropriate permission or rights to provide to us or submit such information and such use is permitted in any privacy policy which governed your original collection of the information.

  • Automatic Information

  • We automatically receive and store certain information whenever you visit this Site. For example, like many web sites, we use "cookies" (described below) and obtain certain information whenever your Web browser accesses this Site. This information includes the Internet protocol (IP) address of your computer, your browser software and operating system, your web server, the date and time you access our site, session information (such as download errors and page response times), information about your viewing, search and purchase history and information about the referring URL and the URL clickstream to, through, and from this Site. We use this information to monitor the usage and performance of this Site, to enhance your experiences and to determine aggregate information about our user base and usage patterns.

  • Information from Other Sources

  • We may receive information about you from other sources and add it to your account information. We may receive information from SnapRetail Affiliates, or other participants including but not limited to Vendors, Retailers or Consumers and add it to your account.

What Are Cookies?

To personalize and enhance your experience, we use a feature on your Internet browser called a cookie. Cookies are small files that your web browser places on your computer's hard drive. We use cookies to let us know that you are a prior subscriber to a SnapRetail Service and to retrieve certain information previously provided by you to us, so that you do not need to re-enter this information every time you visit this Site. The help tab on the toolbar of most browsers will tell you how to prevent your browser from accepting cookies, how to make the browser tell you when it receives a new cookie, or how to disable all cookies. You may visit our website without allowing the kinds of cookies described in this privacy policy to be set, however you may not have access to the full functionality of the website without some or all of these cookies.

Emails, Newsletters and Other Electronic Communications

We regularly send emails, newsletters and other electronic communications to our vendors, retailers, consumers and other users. If you do not wish to receive emails, newsletters, or other electronic communications from us, you may opt out of receiving these communications, except that any formal notice and/or communication set forth in the Terms and Conditions shall not be subject to the Opt-Out, unless or until you terminate your participation in any and all SnapRetail Services. Please see Choice/Opt-Out below.

How Do We Share Your Personal Information With Third Parties?

We protect all of Your Personal Information against unauthorized access or release in accordance with reasonable practices. We share Your Personal Information with third parties as follows:

  • Affiliated Businesses, Vendors and Partners: We may share information with affiliated businesses, such as SnapRetail Affiliates and our Partners from whom, or with whose assistance, you purchase products or otherwise interact. This allows them to better serve you.

  • Third-Party Service Providers: We engage other companies or individuals to perform functions on our behalf, such as order fulfillment, credit card payment processing, delivery services, postal mail and email, marketing assistance, and Consumer service. We may provide such service providers with access to personal information as needed to perform these functions.

  • Offers and Promotions: We may send offers to you and/or selected groups on behalf of affiliated businesses, such as our Vendors, Retailers or sales representative partners.

  • Market Research: We may aggregate website visitor information for market research purposes. For example, we may use this information to evaluate the most popular email templates provided by the SnapRetail Service. We may share the results of this analysis with our partners, however, your personally identifiable information will not be revealed, other than as described in this policy.

  • Business Transfers: As our business develops, we may buy or sell business divisions or subsidiaries. In connection with any such transaction, typically, Consumer information is one of the transferred assets, however, it remains subject to any pre-existing Privacy Notice. In the event that all, or substantially all of, SnapRetail's assets are acquired, Vendor, Retailer and Consumer information will be one of the acquired assets.

  • Compliance with Laws: We may release personal information when we believe such release is appropriate to comply with applicable laws, rules or regulations, enforce our Terms of Use and other agreements; or protect the rights, property, or safety of SnapRetail, our affiliated businesses, or others. This may include, for example, exchanging information with other companies and organizations for fraud protection and credit risk reduction.

  • With Your Consent: Other than as set forth above, you will receive notice when your personal information may be provided to third parties, and you will have the opportunity not to share the information.

How Do We Use or Share the Personal Information of Others?

We protect all of the Personal Information of Others against unauthorized access or release in accordance with reasonable practices. Except for instances where the Personal Information of Others belongs to SnapRetail (see next section) the following restrictions will apply:

  • We only use the Personal Information of Others for the use you intended when you submitted on this Site or provided in any other way such information, or any use you subsequently initiate or authorize from your account.

  • We do not share the Personal Information of Others with third parties.

  • We do not use the Personal Information of Others for unsolicited solicitations promoting our services or the services of third parties unless you have authorized such use.

  • We do not use the Personal Information of Others for the distribution of our newsletter unless you have authorized such use.

When does the Personal Information of Others belong to SnapRetail?

The Personal Information of Others you submit on this Site or you provide in any other way will belong to SnapRetail if any of the following conditions are met:

  • Prior Information.  If the Personal Information of Others you submit on this Site or you provide in any other way already exists in a SnapRetail database or in SnapRetail's records in whole or in part.

  • Affirmative Action.  If any action is taken by the owner of such information in contacting SnapRetail directly or doing business in any manner with SnapRetail, including without limitation, if some or all of the Personal Information of Others provided by you is used by its owner to register an account on a SnapRetail website; or some or all of such information is used by its owner in a connection with a purchase through a SnapRetail website or using SnapRetail's technology or services.

  • Purchase. If the Personal Information of Others you submit on this Site or you provide in any other way already exists in whole or in part in a list or database of the Personal Information of Others purchased by SnapRetail from a third party vendor of such information.

If the Personal Information of Others you submit on this Site or you provide in any other way belongs to (is owned by) SnapRetail upon meeting any of the above conditions, SnapRetail may use such information without further notice to you, or permission from you, in any manner consistent with SnapRetail's policies and practices.

How is Information Protected by SnapRetail?

We protect your information by using Secured Sockets Layer (SSL) software, which encrypts the transmission of such information that you submit via the Site. For example, when our registration/order form prompts you to enter sensitive information (such as address or credit card number), the transmission of that information is encrypted by the SSL software.  While we use reasonable steps to protect your information, given the continual evolution of threats, viruses and malware, we cannot guarantee that there will never be a security breach on our Site.

Third-Party Advertisers and Links

This Site may contain third-party advertising and links to and from other Web sites operated and maintained by separate companies. We do not provide your personally identifiable information to these third-party advertisers or Web sites. We have no responsibility for linked sites and provide these links solely for the convenience and information of our visitors. We encourage you to be aware when you leave this Site and to read the privacy policies of each and every web site that collects personally identifiable information. This privacy policy applies solely to information collected by this Site.

Children

SnapRetail does not market or provide products or provide services to children. This Site is for adult use only. If you are under 18 years of age, you may not use this Site.

Choice/Opt-Out

Website registrants or newsletter subscribers who no longer desire to receive our newsletters or promotional materials may opt-out of receiving these communications by following the unsubscribe instructions in our e-mail communications or by sending an email to service@snapretail.com.

Site Terms and Conditions of Use

If you visit this Site, your visit and any dispute over privacy is subject to this privacy policy and the applicable Terms and Conditions for User, including, without limitations, its provisions relating to limitations on damages, arbitration of disputes, and governing law. If you are concerned about our privacy practices, please contact us, and we will work to resolve your concerns.

Changes to This Privacy Policy

We reserve the right to modify or amend this policy at any time. If we ever change our privacy policy in a material fashion, we will post any changes on this page and/or send you an email so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. Unless we state otherwise, the changes to our privacy policy will affect only the information we collect after the effective date of the change. If you continue to use the Site after notification of a change, such use shall constitute your acceptance of the modified terms.

Your Comments

We welcome your feedback. If you have questions or comments about our privacy practices, feel free to send us an e-mail at privacy@SnapRetail.com or write us:

SnapRetail, LLC

Attn: Privacy

2840 Liberty Avenue, Suite 100

Pittsburgh, PA 15222

Removal

The site provides users the following options for terminating their account to remove their Personal Information from our database:

1. You can send us an email to privacy@SnapRetail.com.

2. You can send a letter to the mailing address above.

Please include your name and your SnapRetail.com User Name in any such correspondence.

Correct/Update

This site provides users the following options for changing and modifying Personal Information previously provided:

1. You can send us an email to privacy@SnapRetail.com.

2. You can send a letter to the mailing address above.

Please include your name and your SnapRetail.com User Name in any such correspondence.