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Phil Wrzesinski

3 Articles Found

Give 'Em What They Want

By Phil Wrzesinski, 6/22/2010

Phil Wrzesinksi

In retail, there is a careful balance between store rules and policies and doing what is right for your customers. See some examples of when Phil recommends that you say "the customer is right!"

>> Learn Phil's take on customer service

Winning Gold for Your Business, Olympics Style

By Phil Wrzesinski, 3/16/2010

Phil Wrzesinksi

How can you adapt some ideas from the Olympics coverage to your business, to win more “gold” and profitability?

>> Get ideas from this interesting comparison

Social Media Tips for Independent Retailers

By Phil Wrzesinski, 2/2/2010

Facebook, Twitter, LinkedIn, MySpace. You've heard the names, some of you even have accounts. But is it really true when experts say Social Media is going to make all other forms of advertising obsolete?

>> Learn a retailer's perspective on the importance of Social Media

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